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Terms and
Conditions of NETHRS
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1. General
Terms and Conditions
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Area of Validity
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These general terms and conditions apply both to all noncommittal
reservation requests and to binding bookings of hotels & trips via the
world-wide reservation system of nethrs.com. Detailed information and
contract conditions, which are beyond these general business terms and
conditions, you receive and accept separately, during the individual
reservation and booking dialogues.
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Reservation Request and Booking
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Every reservation request and booking will be forwarded to the corresponding
hotel or supplier/operator, via nethrs.com as carrier of the message.
Thus, noncommittal reservation requests get to the hotel or
supplier/operator via e-mail or fax, so that they themselves will send you
an offer or specific information, requested by you. On the other hand,
bookings of hotels & trips via nethrs.com are binding. Thus, an
accommodation or travel service contract comes into effect, via mouse click,
when making a booking. Please pay attention to individual cancellation
deadlines and conditions in particular.
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Accommodation or Travel Service Contract and Payment
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The accommodation or travel service contract comes into effect immediately
between you and the hotel or supplier/operator of your choice, when making a
booking. You pay the confirmed price directly in the hotel or directly to
the individual supplier/operator. Any claims and obligations out of the
accommodation or travel service contract exist between the booking customer
and the hotel or supplier/operator chosen by him/her.
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Standard Hotel Bookings
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The standard booking is valid until 6.00 pm local time. If your arrival time
is later than 6.00 pm, a fee may occur. Please pay attention to indications
of the individual hotel during the booking dialogue. A claim to
accommodation does no longer exist afterwards. If you can't arrive before
6.00 pm local time, you have to inform the hotel directly regarding the
scheduled arrival time.
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Changes and Cancellations
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Cancellations have to be carried out via the nethrs.com online system
or via the nethrs.com call-center, (telephone number
+91-471-2330893). In case of a cancellation carried out directly at the
hotel, nethrs.com cannot provide any information concerning possible
discrepancies concerning the date of the cancellation or the fact of
cancellation as such.
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Hotel-Categories and Hotel Travel Information
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The internationally used hotel classification into stars, offers
noncommittal information about the hotel's standard, in consideration of
self assessment by the hotel. All additional information about the hotel or
travel and the descriptions of which are based on the hotel's or
supplier's/operator's own assessment.
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Confirmed Prices according to Contract
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All nethrs.com prices are current, low day prices, shown in the name
of the individual hotel and are valid for all bookings made via the
world-wide nethrs.com reservation system.
Bookings take place according to the best and currently lowest nethrs.com
day price in each case. This price is submitted directly by the hotel for
the arrival date chosen, and is shown in the name of the hotel. Available
nethrs.com last-minute, seasonal, weekend or special prices, will be
considered automatically during the booking.
In other countries,
regulations and rules differ. Please note, that a visitor's tax might apply
in certain locations. In some countries, a local tax and/or a service charge
is levied on the travel price or room rate. The amount of this tax changes
all the time, and thus, information regarding this tax is always
noncommittal.
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Miscellaneous
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All information was constructed with the greatest care. We accept no
liability for potential mistakes made during data entry or transmission.
Data transfer into other data carriers, even part of it, or its use for a
different purpose to the one designated here, is only acceptable with the
explicit permission of nethrs.com .
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Information to Revocation Rights
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You can revoke your registration with nethrs.com at any time. Please
send an according e-mail to info@nethrs.com.
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Governing Law and Jurisdiction
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These conditions are governed by and constructed in accordance with the laws
in Trivandrum. You agree, as we do, to submit to the jurisdiction of the court
located in Trivandrum, Kerala.
All other issues related to nethrs are governed according to the laws in India.
Any complaints, issues related to nethrs should submitted to the jurisdiction
of the court located in Trivadrum, kerala, India.
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2. Information
on Protection of Privacy
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nethrs.com would like to enforce trust in the online reservation of
hotels & travel services. Thus, we inform you extensively,
- what kind of information we need from you and
- how this information is used.
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Anonymous use of Reservation Service
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Usually, you can activate our reservation service, without giving away any
personal information, i.e. an anonymous usage is possible. Thus, you can
inform yourself about offers without having to register.
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Registration
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If you want to be named at nethrs.com as inquiry and/or booking
customer or as hotel or travel supplier/operator, then we need personal
data, such as your name and address, in order to process transactions. When
this data entry is necessary, it is indicated explicitly during
registration. This obligatory data, the extent of which can be seen from the
registration form, is needed and transferred for the arrangement of the
contractual relationship. Furthermore, you will receive the nethrs.com
newsletter regularly, on the basis of this obligatory data. You can cancel
its delivery at any time. Entry of data, indicated as non-obligartory, is
not necessarily needed for registration. If you make non-obligatory entries,
they will be evaluated in anonymous form for statistical purposes.
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Transaction Data
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If you appear as inquiry and/or booking customer or as hotel and/or
supplier/operator, nethrs.com forwards data, needed for the
accommodation contract, which you communicated to us during registration, to
the individual contract partners. Your own inquiries and/or bookings will be
recorded only for the purpose of making this information accessible to you.
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Usage Profiles
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nethrs.com does not construct any personalised usage profiles. If you
move on the nethrs.com reservation platform, this movement is only recorded
in anonymous form, i.e. no connection can be made to you. Data gathered that
way is used by nethrs.com to improve usability and design of internet
representation.
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Cookies
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nethrs.com does also use so-called "cookies". They will be set during
registration and contain a "session-ID", which authenticates the user during
his/her active session. Naturally, usage of nethrs.com is possible
without cookies as well.
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Right to Information
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As registrated user, we inform you about what data we recorded about you, at
any time free of charge. Please turn to info@nethrs.com
, if interested.
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Deletion
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On request, we delete your data completely and immediately. Please turn to
info@nethrs.com in this case as well.
Please note, that a deletion of data can only be made when all open
transactions have been closed. We gladly inform you about a deletion of data
on request.
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netHRS Team
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